Monday, 14 November 2016

What's important to you when booking a minibus or Coach?

We understand how frustrating it can be when booking transport may it be a minibus a coach or even a car. In this blog I hope to reach out to our current and potential customers to get some feedback about what the problems might be for a person trying to book transport may it be for a private hire, wedding transport or a sporting event.

A1 Coaches have 37 years experience in the transport industry but as a company we try our hardest to listen to what our customers are telling us and ensure our customers gain trust in us as a company, you can only do this if you listen. Listening is something that we are very good at. 

Maybe these are some of the questions that may run through your mind when you are booking a minibus or a coach: 

  • Is this the cheapest price I can find?
  • Is this good value for money?
  • Can I trust this operator?
  • Will our driver hold the proper license?
  • Is this a reputable company?
  • Will the company return back for us once they have dropped us off?
These may just be a handful of questions that might run through your head, trying to find the answers to these questions can be very frustrating and we as a company understand this. 

We are asking all our customers and potential customers to tell us what their man concerns/problems are when trying to book a minibus or a coach for a special occasion or event. We are always re visiting our systems and proceedures according to what's working and what is needing a little more attention. One of our many moto's is "There is always room for improvement"! Infact, people often tell me I should have this engraved on my headstone!! 

A1 Coaches have a dedicated Sales team who are ready to answer any questions you may have about enquiring or booking transport. 

Drop us a comment here or send us an email to or call our office on 01592 713443. Were here to help! 

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