What's important to you when booking a minibus or Coach?

We understand how frustrating it can be when booking transport may it be a minibus a coach or even a car. In this blog I hope to reach out to our current and potential customers to get some feedback about what the problems might be for a person trying to book transport may it be for a private hire, wedding transport or a sporting event.

A1 Coaches have 37 years experience in the transport industry but as a company we try our hardest to listen to what our customers are telling us and ensure our customers gain trust in us as a company, you can only do this if you listen. Listening is something that we are very good at. 

Maybe these are some of the questions that may run through your mind when you are booking a minibus or a coach: 

• Is this the cheapest price I can find?
• Is this good value for money?
• Can I trust this operator?
• Will our driver hold the proper license?
• Is this a reputable company?
• Will the company return back for us once they have dropped us off?

These may just be a handful of questions that might run through your head, trying to find the answers to these questions can be very frustrating and we as a company understand this. 

We are asking all our customers and potential customers to tell us what their man concerns/problems are when trying to book a minibus or a coach for a special occasion or event. We are always re visiting our systems and proceedures according to what's working and what is needing a little more attention. One of our many moto's is "There is always room for improvement"! Infact, people often tell me I should have this engraved on my headstone!! 

A1 Coaches have a dedicated Sales team who are ready to answer any questions you may have about enquiring or booking transport. 

Drop us a comment here or send us an email to info@a1coaches.com or call our office on 01592 713443. Were here to help! 

Cheap Minibus and Coach Hire?

Useful points to consider when booking a minibus or a coach with an operator.  

Do you prefer to go for the cheapest option of Minibus or Coach Hire?

We fully understand that everyone is looking to secure the best possible purchase, no matter what you are buying a service or a product. Here are a couple of factors to help you make the best choice when booking private transport from any operator.

When looking to secure private transport - We as a transport provider feel cheapest option is not always best. 

Here's why:

The only way a reputable minibus and coach operator would provide you with a cheap price is if the hire they are quoting for fits in with another hire or any other viable reason to reduce the cost such as the vehicle is in the same area at the same time. Other than the mentioned above we Good value service comes at a price.

The Standard of Vehicle can reduce or increase the price?

To ensure A1 Minibus and Coach Service can stay competitive in our industry we provide various standards of transport including Standard, Club Class and Executive travel. The standard option of travel is the cheapest and the executive option the most expensive.

Please ask questions. 
If you are given a cheap price, please take a minute to ask why the price is so cheap. If you have called around more than one minibus and coach operator let the cheapest operator know the prices you have been quoted and ask them to justify why their price is so cheap? Are they desperate for the work or is there a valid reason. Ask the operator if the driver holds the proper license to drive the size of vehicle, are they properly insured? If the operator isn't insured then unfortunately you are not insured to travel in their vehicle.

If a Coach operator is pricing to cut other operators prices then they are not likely to value the service they are providing.

It is a true saying "If you don't value the service you provide no one will".

We value the service we provide because..

A1 Minibus and Coach Service employ a team of highly motivated and friendly individuals, therefore we pay a price for this which is reflected in our service we provide. All our drivers are trained to cover the type of work they are undertaking may it be working with vulnerable adults or children, each driver holds a CPC certificate which is a legal compliance. All our vehicles are covered by the proper insurance and maintained to a high standard - Your safety is paramount to us!

We have 5 departments that make up A1 Coaches

1. Sales, 2. Operations, 3. Maintenance, 4. Finance, 5. Stock Control

These departments all work closely together to ensure the smoothest possible customer experience.

What we consider when we are pricing your hire.

The Standard of Vehicle, The Date of your hire (Weekends are more expensive), The destination, The time of leaving and returning (Time vehicle is away from base), The seating capacity of the vehicle, Drivers working hours, Collection points and drop off points, Any special requirements i.e wheelchair accessible etc.

We hope you have found this information useful and also that we have given you somethings to think about when you are booking private transport.

If we can help with anything else - please do not hesitate to get in touch by calling 01592 713443 or email info@a1coaches.com

Have a great day!